Your communication of October27 addressed to our Head Office has been passed on to us
A.Your appearance.
B.Qualifications and experience.
C.Communication skills and your personality.
D.cross-cultural communication skills.
Compared with traditional phone call, using email can ______.
A.help us communicate with our friends easily living in the long distance
B.inspire our thoughts and face fewer interruptions in the communication
C.help grandparents communicate with their grandchildren easily
D.spend less time to establish the communication with your family members
听力原文: The purpose of communication is to get your message across to others. This is a process that involves both the sender of the message and the receiver. This process leaves room for errors, with messages often misinterpreted by one or more of the parties involved. In fact, a message is successful only when both the sender and the receiver perceive it in the same way. By successfully getting your message across, you convey your thoughts and ideas effectively.
In a recent survey of recruiters from companies with more than 50,000 employees, communication skills were cited as the single most important decisive factor in choosing managers. The survey points out those communication skills, including written and oral presentations, as well as an ability to work with others, are the main factors contributing to job success.
In spite of the increasing importance placed on communication skills, many individuals continue to struggle with this, unable to communicate their thoughts and ideas effectively. This inability makes it nearly impossible for them to compete effectively in the workplace.
Getting your message across is paramount to progressing. To do this, you must understand what your message is, what audience you are sending it to, and how it will be perceived. You must also weigh in the circumstances surrounding your communications.
(33)
A.How to communicate effectively.
B.Why successful communication are important.
C.What communication is.
D.How to avoid direct communication.
The title that can best express the ideas of the passage is ______.
A.A Study on Baby Talk
B.How Babies Learn Language
C.The Function of Communication between Children and Parents
D.How to Teach Your Baby to Learn Languages
听力原文:M: Are you looking forward to your job interview tomorrow?
W: I'm a bit nervous about it. When you interview people, what do you look for?
M: Well, a lot of people think it's about your qualifications and experience, but actually they aren't so important in the interview.
W: Really? Why not?
M: Well, your qualifications and experience have already been listed on your CV and in your cover letter. The interviewer might want to know how you think your previous experience relates to the job on offer, but...
W: I see. So what's the main purpose of the interview?
M: The interviewer wants to see what kind of person you are and decide whether you will fit in with the other employees. The interviewer wants to see if you have the right personality for the job.
W: You also have to give the right answers to their questions.
M: Usually, there are no 'right' answers. Obviously, you don't want to say anything silly, but each question can be answered in different ways. The important thing is to be articulate.
W: Articulate?
M: Yes. Communication skills are valued by almost all employers nowadays. A person who can express themselves clearly and succinctly is considered a real asset.
W: Why's that? Surely communication skills can't outweigh qualifications and experience.
M: Good communication skills are vital because if there are breakdowns in communication, it could cost the company time and money. Communication skills might not outweigh qualifications and experience, but as I said before, the interviewer has already seen those on your CV.
W: So, you mean that your CV shows you have the qualifications and experience and gets you into the interview room. After that, other factors take over-particularly communications kills and your personality.
M: Right.
W: I was always told that the way You look is a key factor, too.
M: Well, of course you should look smart, clean, and fairly formal. Whatever some people say, the way you look does create an impression on others.
W: I'll be sure to wear my best outfit then!
(23)
A.Because he/she hasn't seen your CV.
B.Because he/she wants to make sure you are not lying on your CV.
C.Because he/she wants to know how it relates to the job you are applying for.
D.Because he/she wants to sec if you are articulate.
A.The interview usually last about half an hour.
B.Your appearance and your communication skills count approximately the same during the interview.
C.You are requested to submit all your background information during the interview.
D.Employers compare your information with that of other applicants before the interview.
"Bridging the gap"(Line 1 ,Para. 4) is used in the passage to refer to ______.
A.teaching old people more information about the modern technology
B.asking young generation to get used to the traditional ways of communication
C.using modern technology to invent easy ways to communicate for old people
D.neglecting the difference between young and old generations in communication
听力原文: If anyone asked you what were the main means of communication between people, what would you say? That isn't a catchy question. The answer is simple and obvious. It would almost certainly refer to means of communication that involve the use of words: speakers and listeners—oral communication; writers and readers—written communication. And You'd be quite right. There is, however, another form. of communication which we all use most of the time, usually without knowing it. This is sometimes called body language. It does not involve the use of words. Its more technical name is non-verbal communication, "NVC" for short.
When someone is saying something with which he agrees, the average European will smile and nod approval. On the other hand, if you disagree with what they are saying, you may frown and shake your head. In this way you signal your reactions, and communicate them to the speaker without saying a word. Incidentally, I referred a moment ago to "the average European", because body language is very much tied to culture, and in order not to misunderstand, or not to be misunderstood, you must appreciate this. A smiling Chinese, for instance, may net be approving but acutely embarrassed.
Quite a lot of work is now being done on the subject of NVC, which is obviously important, for instance, to managers who have to deal every day with their staff, and have to understand what other people are feeling if they are to create good working conditions. Body language, or NVC signals, is sometimes categorized into five kinds: (1) body and facial gestures; (2) eye contact; (3) body contact or proximity; (4) clothing and physical appearance: and (5) the quality of speech. I expect you understand all those, except perhaps "proximity". This simply means "closeness". In some cultures—and I am sure this is a cultural feature and not an individual one—it is quite normal for people to stand close together, or to more or less thrust their faces into yours when they are talking lo you. In other cultures this is disliked; Americans. for instance, talk about invasion of their space.
(30)
A.Words and phrases.
B.Culture.
C.Individuals.
D.Misunderstanding.
For example, most of those in our young generation have embraced email and cell phones. We use email to communicate with our friends or business associates because it's easy and convenient, especially for spanning times zones. Email also allows us time to work out our thoughts as we create the message and is less intrusive than a phone call. Most of us also own cell phones, although the primary reason is often to have a means of contacting others in the event of an emergency. Also growing in popularity are services such as Skype that enable us to make free or low-cost phone calls from our computers.
But many in my generation are also caught between the resistance of our parents' older generation to new technology and the lightening-fast adoption to instant ways of connecting exhibited by our children and others of younger generations. Many older adults in our lives would rather keep in touch by means of their land-line house phone. This creates a dilemma for those of us who have become accustomed to more modern forms of communication. As our parents and grandparents age, we encourage them to take advantage of modern technology and carry a cell phone or use email so we can easily keep in touch, but they often resist bemuse of the cost and complexity.
Fortunately there are some modern conveniences that do a better job of bridging the gap between today's technology and yesterday's comfort level. The Jitterbug cell phone, for example, was designed for seniors and is much easier to use than most other cell phones. It also offers that familiar feel of the traditional phone with its use of a dial tone and access to a friendly operator when you dial zero. And if the older adults in your life can't afford or are overwhelmed by a computer, there are products like MyCelery (a two-way communication method using familiar fax hardware) and Presto (a communication service offering one-way delivery of photos and letters) that can help them be connected enough to enjoy the instant gratification (满意) of receiving digital pictures or a quick e-note. The younger generation is less into using email and more into instant connections using SMS (Short Message Service) ,also known as text messaging or texting, on their cell phones. One way to win brownie (核仁巧克力饼) points with your grandkids is to flex your thumbs on your cell phone keypad and send them text messages, According to a recent poll by Cingular Wireless, the majority of parents who text their children felt that it improved communications with their kids and made them easier to reach.
What's the author's attitude toward the change of communication methods?
A.The author shows no interest in the change of communication methods.
B.The author thinks the new way is more convenient and helpful.
C.The author believes it is useless to change the communication method.
D.The author can accept the change but insist on the traditional way.
When someone is saying something with which he agrees, the average European will smile and nod approval. On the other hand, if you disagree with what they are saying, you may frown and shake your head. In this way you signal your reactions, and communicate them to the speaker without saying a word. Incidentally, I referred a moment ago to "the average European", because body language is very much tied to culture, and in order not to misunderstand, or not to be misunderstood, you must appreciate this. A smiling Chinese, for instance, may not be approving but acutely embarrassed.
Quite a lot of work is now being done on the subject of NVC, which is obviously important, for instance, to managers who have to deal every day with their staff, and have to understand what other people are feeling if they are to create good working conditions. Body language, or NVC signals, is sometimes categorized into five kinds: (1) body and facial gestures; (2) eye contact; (3) body contact or proximity; (4) clothing and physical appearance; and (5) the quality of speech. I expect you understand all those, except perhaps "proximity" This simply means "closeness". In some cultures--and I am sure this is a cultural feature and not an individual one--it is quite normal for people to stand close together, or to more or less thrust their faces into yours when they are talking to you. In other cultures this is disliked; Americans, for instance, talk about invasion of their space.
(30)
A.Words and phrases.
B.Culture.
C.Individuals.
D.Misunderstanding.
Effective interpersonal communication【C6】______ our sensitivity to others and to the situation. One goal of effective interpersonal communication is to maintain relationships, and forming【C7】______ messages that accurately convey our ideas and feelings【C8】______ not offending the other person is key【C9】______ our success.
Effective interpersonal communication【C10】______ us. People who can clearly express their ideas, beliefs, and opinions become influential and【C11】______ control over what happens to them and to others that they【C12】______ . When we accurately and precisely【C13】______ our thoughts, others gain a better 【C14】______ for our position. Their understanding and appreciation make it more likely that they will respond in【C15】______ that are consistent with our needs.
Effective interpersonal communication helps us manage the【C16】______ we create. Presenting ourselves in such a way that others will【C17】______ and trust us is important in both public and private【C18】______ —whether we're communicating in a professional setting,【C19】______ our interpersonal skills are vital to getting a job, holding a position, or rising in an organization, or in a private setting where we're trying to【C20】______ and maintain relationships.
【C1】
A.familiar
B.informal
C.intimate
D.near